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Terms of Service

1. Agreement to These Terms

These Terms of Service (the "Terms") form a legally binding agreement between you and the operator of Catch a Scam ("Catch a Scam," "we," "us," or "our") governing your access to and use of the Catch a Scam browser extension, the website located at catchascam.com, and any related software, features, content, online services, license keys, and communications (collectively, the "Services").

By installing, accessing, or using any part of the Services, or by clicking to accept or agree to these Terms where that option is made available, you confirm that you have read, understood, and agree to be bound by these Terms and by our Privacy Notice, which is incorporated into these Terms by reference. If you do not agree, you must not install, access, or use the Services.

If you use the Services on behalf of an organization, you represent and warrant that you are authorized to bind that organization to these Terms, and "you" refers to both you and that organization.

2. Eligibility

You must be at least 18 years old, or the age of legal majority where you live if that is older, and legally capable of entering into a binding contract to use the Services. A parent or legal guardian may install and configure the Services on a device used by a minor in their care, in which case the parent or guardian accepts these Terms on the minor's behalf and is responsible for that use. You may not use the Services if you are barred from doing so under applicable law or if we have previously suspended or terminated your access.

3. The Services

The Services are a consumer software product intended to help users notice certain potentially deceptive or unsafe online content and to provide general, informational alerts. The specific features, protections, allowances, and plans available may vary over time, by version, and by plan, and may be added, modified, limited, or discontinued at our discretion as described in Section 14.

Some features may depend on online services operated by us or by third parties, and some features are available only with a paid plan. Nothing in these Terms obligates us to provide any particular feature, level of protection, response time, or result.

4. Informational Purpose Only; No Guarantee of Protection

The Services provide automated, informational indicators only. They do not provide legal, financial, investment, cybersecurity, or other professional advice, and they are not a substitute for antivirus or anti-malware software, operating-system and browser security updates, financial-institution safeguards, professional security services, or your own judgment and caution.

You acknowledge and agree that:

5. License to Use the Services

Subject to your continued compliance with these Terms and payment of any applicable fees, we grant you a limited, personal, revocable, non-exclusive, non-transferable, and non-sublicensable license to install and use the Services for your own personal, non-commercial purposes, on browsers and devices you own or control, and only as permitted by these Terms and any plan or usage limits that apply to you.

The Services are licensed, not sold. We and our licensors reserve all rights not expressly granted to you in these Terms. No implied licenses are granted.

6. Acceptable Use and Restrictions

You agree not to, and not to permit or assist anyone else to:

7. License Keys and Access Credentials

Certain plans may require a license key or other access credential. License keys are issued for the individual purchaser's own use, are non-transferable, and must be kept confidential. You are responsible for all use of the Services under your license key or credentials, whether or not authorized by you. You must notify us promptly at [email protected] if you believe your license key has been lost, stolen, shared, or used without authorization.

We may suspend, deactivate, limit, or revoke any license key or credential that we reasonably believe has been shared, resold, publicly posted, obtained fraudulently, used in violation of these Terms, or used in a manner that threatens the security, integrity, or availability of the Services.

8. Paid Plans, Billing, and Refunds

8.1 Fees and Payment

Prices, plan features, and allowances are as described at the point of purchase. You agree to pay all fees and applicable taxes for the plan you select. Payments are processed by third-party payment processors, and your payment information is subject to their terms and privacy policies. We do not receive or store your full payment-card number. You authorize us and our payment processors to charge your selected payment method for all fees you incur.

8.2 Subscriptions and Automatic Renewal

If you purchase a subscription, it will automatically renew at the end of each billing period for the same period at the then-current price, and your payment method will be charged at or near the start of each renewal period, unless you cancel before the renewal date. You may cancel at any time using the method provided at purchase or by contacting [email protected]. Cancellation takes effect at the end of the current paid period, and you will retain access to paid features until then.

8.3 One-Time and "Lifetime" Purchases

Any plan described as "lifetime," "founding," "one-time," or similar refers to access to the features included in that plan for as long as we continue to make that plan or the Services generally available, and not for the lifetime of the purchaser. Such plans remain subject to these Terms, including usage limits, fair-use requirements, and our rights under Sections 7, 14, and 15. They are personal to the original purchaser and may not be transferred or resold.

8.4 Price Changes

We may change prices, plans, and allowances at any time. Price changes for an existing subscription will take effect at the start of a subsequent billing period after we provide reasonable advance notice, and you may cancel before the change takes effect.

8.5 Refunds

Except where required by applicable law or expressly stated otherwise at the point of purchase, all fees are non-refundable, and we do not provide refunds or credits for partial billing periods, unused allowances, plan downgrades, or periods during which you did not use the Services. Any refund we choose to provide in a particular case is a courtesy and does not create an obligation to provide refunds in any other case.

8.6 Chargebacks and Payment Disputes

If you believe you were charged in error, please contact us at [email protected] before disputing the charge with your bank or card issuer so that we can attempt to resolve it. We may suspend or terminate access to paid features associated with any payment that is reversed, disputed, or charged back.

9. Usage Limits and Fair Use

Certain features are subject to usage allowances, rate limits, or fair-use restrictions that may vary by plan. Allowances that are not used within the applicable period do not roll over and have no cash value. We may monitor aggregate usage to enforce these limits, and we may throttle, suspend, or limit features that are used in a manner we reasonably believe is excessive, automated, abusive, or inconsistent with ordinary personal use.

10. Third-Party Services, Platforms, and Websites

The Services may rely on, interoperate with, or be distributed through third-party products and services, including web browsers, browser extension stores, hosting and network providers, security and data providers, email providers, and payment processors. We do not control and are not responsible for any third-party product, service, website, or content, including its availability, accuracy, security, or practices. Your use of any third-party service is governed by that third party's terms, and you are solely responsible for complying with them.

The appearance of a third-party website, business, or brand in connection with the Services, including in any warning or indicator, does not imply any affiliation with, endorsement by, or judgment of that third party by us.

11. Feedback and Reports

If you send us suggestions, ideas, comments, bug reports, warning reports, or other feedback ("Feedback"), you grant us a perpetual, irrevocable, worldwide, royalty-free, fully paid-up, transferable, and sublicensable license to use, reproduce, modify, and otherwise exploit that Feedback for any purpose without compensation or attribution to you. We are not obligated to review, respond to, or act on any Feedback.

12. Intellectual Property

The Services and all related software, code, designs, text, graphics, logos, data, compilations, and other materials, and all intellectual property rights in them, are owned by us or our licensors and are protected by copyright, trademark, trade secret, and other laws. "Catch a Scam," the Catch a Scam logo, and related names, logos, and slogans are our trademarks, and you may not use them without our prior written permission.

13. Privacy

Our Privacy Notice explains how we process information in connection with the Services. By using the Services, you acknowledge that information will be processed as described in the Privacy Notice.

14. Changes to the Services; Beta Features

We may, at any time and for any reason, modify, update, suspend, limit, or discontinue all or any part of the Services, including any feature, plan, allowance, or online service, with or without notice, and without liability to you except as expressly stated in these Terms. We are not obligated to provide updates, maintenance, support, or compatibility with any browser, device, or third-party service.

Features identified as beta, preview, early access, experimental, or similar are provided for evaluation, may be incomplete or contain errors, may be changed or withdrawn at any time, and are provided strictly "as is."

15. Suspension and Termination

You may stop using the Services at any time by uninstalling the extension. We may suspend, limit, or terminate your access to all or part of the Services, including any license key, at any time, with or without notice, if we reasonably believe you have violated these Terms, if required by law, if your use creates risk or possible legal exposure for us or others, or if we discontinue the Services.

Upon termination, the license granted in Section 5 ends immediately and you must stop using the Services. Sections 4, 6, and 8.5 through 21, and any other provisions that by their nature should survive, will survive termination.

16. Disclaimer of Warranties

To the fullest extent permitted by applicable law, the Services, and all warnings, indicators, information, and content provided through them, are provided "as is," "as available," and "with all faults," without warranty of any kind. We expressly disclaim all warranties, whether express, implied, statutory, or otherwise, including any implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, quiet enjoyment, and any warranties arising from course of dealing or usage of trade.

Without limiting the foregoing, we do not warrant that the Services will detect, identify, prevent, or warn about any particular scam, fraud, phishing attempt, malicious link, malware, deceptive content, or other threat; that any warning or indicator will be accurate, complete, or timely; that the Services will be uninterrupted, secure, error-free, or compatible with your browser or device; or that defects will be corrected.

Some jurisdictions do not allow the exclusion of certain warranties, so some of these exclusions may not apply to you. In that case, any warranty that cannot be excluded is limited to the minimum scope and duration permitted by law.

17. Limitation of Liability

To the fullest extent permitted by applicable law, in no event will Catch a Scam, its operator, or its affiliates, licensors, service providers, or their respective owners, employees, agents, successors, or assigns (collectively, the "Catch a Scam Parties") be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of money, funds, profits, revenue, savings, data, goodwill, or business opportunity, or for the cost of substitute products or services, arising out of or relating to these Terms or the Services, however caused and under any theory of liability, even if advised of the possibility of such damages.

Without limiting the foregoing, the Catch a Scam Parties will not be liable for any loss or damage arising from any scam, fraud, phishing attempt, identity theft, unauthorized transaction, payment, transfer, malware, device compromise, or other act of any third party, whether or not the Services displayed, failed to display, or delayed a warning, or displayed an inaccurate warning or indicator.

To the fullest extent permitted by applicable law, the total aggregate liability of the Catch a Scam Parties for all claims arising out of or relating to these Terms or the Services will not exceed the greater of (a) the amounts you actually paid to us for the Services during the twelve (12) months immediately preceding the event giving rise to the claim, or (b) fifty U.S. dollars (US $50).

These limitations apply even if a remedy fails of its essential purpose, and they form an essential basis of the bargain between you and us. Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of these limitations may not apply to you, in which case our liability is limited to the fullest extent permitted by law.

18. Indemnification

To the fullest extent permitted by applicable law, you agree to defend, indemnify, and hold harmless the Catch a Scam Parties from and against any and all claims, demands, actions, liabilities, damages, losses, judgments, settlements, costs, and expenses, including reasonable attorneys' fees, arising out of or relating to (a) your access to or use or misuse of the Services; (b) your violation of these Terms; (c) your violation of any law or any right of a third party; or (d) any content, report, or Feedback you submit. We may assume the exclusive defense and control of any matter subject to indemnification by you, and you agree to cooperate with our defense. You may not settle any such matter without our prior written consent.

19. Dispute Resolution; Binding Arbitration; Class Action Waiver

Please read this Section carefully. It requires you and us to resolve most disputes by individual binding arbitration instead of in court, and it limits how claims can be brought.

19.1 Informal Resolution First

Before starting any arbitration or court proceeding, you and we agree to first try to resolve the dispute informally. The party raising the dispute must send a written notice to the other describing the dispute and the relief requested. Notices to us must be sent to [email protected] with the subject line "Notice of Dispute," and must include your name, the email address associated with your use of the Services, and any license key you hold. If the dispute is not resolved within sixty (60) days after the notice is received, either party may begin arbitration as provided below. Any applicable limitations period is tolled during this informal process.

19.2 Agreement to Arbitrate

Except as provided in Section 19.5, you and we agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Services, or the relationship between you and us, including any dispute about the formation, existence, scope, validity, interpretation, applicability, or enforceability of this agreement to arbitrate (each, a "Dispute"), will be resolved exclusively by final and binding individual arbitration. This agreement to arbitrate is governed by the Federal Arbitration Act, 9 U.S.C. § 1 et seq.

19.3 Arbitration Procedure

The arbitration will be administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules then in effect, as modified by these Terms, and will be conducted by a single neutral arbitrator. The rules are available at adr.org. Payment of filing, administration, and arbitrator fees will be governed by the AAA's rules. Unless you and we agree otherwise, any hearing will take place in the county where you reside or by telephone or videoconference, and if your claim is for US $10,000 or less, the arbitration may be decided on written submissions alone. The arbitrator may award the same individual relief that a court could award, but only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by that party's individual claim. The arbitrator's award is final and binding, and judgment on the award may be entered in any court of competent jurisdiction.

19.4 Class Action and Jury Trial Waiver

You and we agree that each may bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any purported class, collective, consolidated, representative, or private attorney general proceeding. The arbitrator may not consolidate more than one person's claims or preside over any form of class or representative proceeding. You and we each knowingly and voluntarily waive any right to a trial by jury.

If this Section 19.4 is found unenforceable with respect to any particular claim or request for relief, then that claim or request (and only that claim or request) will be severed and decided by a court as provided in Section 20 after all individual arbitrable claims are resolved, and the remainder of this Section 19 will continue to apply.

19.5 Exceptions

Notwithstanding Section 19.2, either party may (a) bring an individual claim in a small claims court of competent jurisdiction, so long as the claim remains in that court and is pursued only on an individual basis; and (b) seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of intellectual property rights, or unauthorized access to or interference with the Services.

19.6 Right to Opt Out

You may opt out of this agreement to arbitrate by sending an email to [email protected] with the subject line "Arbitration Opt-Out" within thirty (30) days after you first accept these Terms. Your email must include your name and the email address associated with your use of the Services and must clearly state that you wish to opt out of arbitration. Opting out will not affect any other part of these Terms, and it will not affect any prior agreement to arbitrate you may have with us.

19.7 Changes to This Section

If we make a material change to this Section 19, the change will not apply to any Dispute of which we had actual notice before the change took effect.

20. Governing Law and Venue

These Terms, and any Dispute, are governed by the laws of the State of Texas, United States, without regard to its conflict-of-laws principles, except that Section 19 is governed by the Federal Arbitration Act. To the extent any Dispute is permitted to proceed in court rather than in arbitration, you and we consent to the exclusive jurisdiction and venue of the state and federal courts located in the State of Texas, and waive any objection based on inconvenient forum. The United Nations Convention on Contracts for the International Sale of Goods does not apply to these Terms.

21. Time Limit for Claims

To the fullest extent permitted by applicable law, any claim or cause of action arising out of or relating to these Terms or the Services must be commenced within one (1) year after the claim or cause of action arises; otherwise, it is permanently barred.

22. Export Controls and Sanctions

You may not use, export, or re-export the Services in violation of United States export control or economic sanctions laws or any other applicable laws. You represent that you are not located in, organized under the laws of, or ordinarily resident in any country or region subject to comprehensive U.S. sanctions, and that you are not on any U.S. government list of prohibited or restricted parties.

23. Changes to These Terms

We may revise these Terms from time to time. Revised Terms become effective when they are posted on our website or otherwise made available through the Services, unless a later effective time is stated. If a revision is material, we will make reasonable efforts to provide notice through the website, the extension, the Chrome Web Store listing, or by email where we have your email address. Your continued access to or use of the Services after revised Terms become effective constitutes your acceptance of them. If you do not agree to the revised Terms, you must stop using the Services.

24. General Terms

25. Contact

Questions about these Terms may be sent to [email protected] or through our contact form. Please do not include passwords, payment-card information, or other sensitive information in your message.